Terms of Service

By accessing or using the Calleague platform, you agree to be bound by these Terms of Service. If you are using the platform on behalf of an organization, you represent that you have the authority to bind that organization to these terms.

If you do not agree to these terms, you may not use the platform.

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your credentials and for all activities under your account.

You must notify us immediately of any unauthorized access to your account.

You agree to use the platform only for lawful purposes and in accordance with these terms. You may not use the platform to generate harmful, illegal, or misleading content, attempt to circumvent security measures or access restrictions, reverse engineer or decompile any part of the platform, or interfere with the platform's operation or other users' access.

The Calleague platform, including its software, design, and documentation, is protected by intellectual property laws. You retain ownership of all content you create using the platform, including AI agents, workflows, and knowledge bases.

We grant you a limited, non-exclusive license to use the platform in accordance with your subscription plan.

You own all data you upload to or create within the platform. We do not claim ownership of your content, knowledge bases, agent configurations, or any outputs generated by your AI agents.

For on-premises deployments, all data remains entirely under your control and within your infrastructure.

For cloud deployments, we strive to maintain 99.9% platform uptime. Scheduled maintenance windows will be communicated in advance. We are not liable for downtime caused by factors outside our reasonable control.

On-premises deployments are managed entirely by you and are not covered by our SLA.

To the maximum extent permitted by law, Calleague shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform.

Our total liability shall not exceed the amount you paid for the platform in the 12 months preceding the claim.

You agree to indemnify and hold harmless Calleague and its affiliates from any claims, damages, or expenses arising from your use of the platform, your violation of these terms, or your violation of any third-party rights.

Either party may terminate the agreement at any time. Upon termination, your right to use the platform ceases immediately. We will provide a reasonable period (30 days) for you to export your data before deletion.

We may suspend or terminate your account if you violate these terms.

These terms are governed by the laws of the Republic of Turkey. Any disputes shall be resolved in the courts of Ankara, Turkey.

We reserve the right to modify these terms at any time. Material changes will be communicated via email or platform notification at least 30 days in advance. Continued use after modifications constitutes acceptance of the updated terms.

The legal entity acting as service provider under these Terms of Service is:

Arpanet Bilişim Teknolojileri A.Ş. ODTÜ Bilişim İnovasyon Merkezi Mustafa Kemal Mah. Dumlupınar Bulv. No: 280 Floor: 1 Apt: 115 Çankaya, Ankara, Türkiye

Phone: +90 (312) 486 00 22 Email: info@arpanet.com.tr

For questions about or notices regarding these terms, please reach us through the channels above.