Use cases

Voice agents that earn their seat in regulated, high-volume teams.

Pick the workflow closest to yours. The metrics and quotes below are from real pilots — anonymised on request.

"We answer 100% of inbound calls now. Our humans only get the conversations that actually need them."

VP Operations, regional contact center

First-call deflection

Identify intent in seconds, resolve common asks before queueing.

Hot transfer to humans

Warm handoff with full context — no repeat questions on transfer.

Real-time QA

Sentiment and policy hits surface during the call, not after.

Tier-1 deflection

AHT reduction

0/7

Coverage

0.0/5

Avg. CSAT