What the assistant takes over
- Create, reschedule and cancel appointments — writing into your booking system
- Pre-exam prep instructions from your own documents, with the source shown
- No-show reminder calls; freed slots offered to the waiting list
Industry scenario
Healthcare
Most of the call volume is booking, rescheduling and "should I come fasting?". The assistant takes those over and leaves anything that needs clinical judgment to a person.
Dominant channels
Phone · Web chat · Site embed
Connects to
- Booking / HIS system
- Call-center PBX
- Internal documents
Compliance
Designed to meet KVKK requirements; personal data (PII) redaction; records in Türkiye or on your own servers. HIPAA deployments with a BAA on the enterprise plan.