Industry scenario

Health tourism

The patient writes from another country, calls from another time zone, and expects an answer in their own language. The assistant runs first contact, quote follow-up and pre-arrival questions multilingually; medical assessment stays with your team.

What the assistant takes over

  • Pre-arrival information and process walkthrough in the patient's language
  • Post-quote follow-up: answers questions, requests missing documents, records status
  • Transfer and stay coordination — collects flight details, hands them to the right team
Dominant channels

Phone · Email · Web chat

Connects to
  • Patient record / CRM system
  • Email inbox
  • Internal documents
Compliance

Designed to meet KVKK and GDPR requirements; personal data (PII) redaction; pin data residency to a region (TR / EU).